Whitelisting CRB Subscription Email Services

You've signed up to receive a CRB subscription by email. Now, make sure it gets delivered to your inbox instead of your "junk" folder by whitelisting CRB.

Internet Service Providers (ISPs) use software programs to filter out emails that “appear” to be unsolicited, or “spam”. As a result, your ISP may block email that you have actually requested and really want to receive! To keep this from happening, your ISP needs to know that you want to accept email from us. This is called "whitelisting", and it will ensure your subscription delivery is not interrupted.

CRB emails are sent from the following email addresses. Please whitelist the appropriate address, depending on your subscription!

• CRB TrendTrader: efta@crbtrader.com
• Futures Market Service: fms@crbtrader.com
• CRB Trader: subscriptions@crbtrader.com AND fms@crbtrader.com
  

Please refer to the following instructions, depending on the email provider you use:

General Instructions:

1. Go to Keyword Mail Controls.
2. Select the screen name we're sending your CRB subscription email to.
3. Click Customize Mail Controls For This Screen Name.

For AOL Version 9.0:

1. Open your latest email from CRB.
2. Click the Add Address button (on the right side) to add the sending address to the People I Know list.
3. Click Save at the bottom of the window.

For AOL Version 8.0:

1. Select Allow email from all AOL members, email addresses and domains.
2. Click Next until the Save button shows at the bottom.
3. Click Save.

For AOL Version 7.0:

1. In the section for exclusion and inclusion parameters, include both of these domains:
   crbtrader.com
   barchart.com

Alternatively, you can just send an e-mail to: efta@crbtrader.com, and that will add us to your People I Know list automatically.

If the CRB newsletter is delivered to your spam box, click on the white "W" icon on the left column of the mailing. When the pop-up window comes up, simply click the Add to Whitelist button.

Alternative whitelisting methods:

1. Click the White List button.
2. Add: efta@crbtrader.com to the bottom of your existing list.
3. Click Submit List.

1. Click the Subject White List button.
2. Add: CRB TrendTrader Report to the bottom of the list on a line by itself.
3. Click Submit List.

1. Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
2. Click Advanced.
3. Go to the Whitelist tab.
4. Click the Add button.
5. Type: efta@crbtrader.com
6. Click OK.
7. Click OK.
8. Click Yes.
9. Click OK.

• Open your latest CRB e-mail.
• Copy the address in the "From" line.
• Click on Address Book - located on the left, below your Folders.
• Once the Address Book opens, click the Add button.
• On the Add Contact screen, find the Internet Information box.
• Enter the address you copied from the "From" line into the top e-mail box.
• Click Save.

1. Login to your Hotmail or MSN account
2. Click on Options link, on the main menu tabs,
3. Click on Safe List (under the heading Mail Handling)
4. In the space provided enter efta@crbtrader.com.
5. Click Add.
6. When you see the address you entered in the Safe List box, click OK.

If your CRB emails are still being delivered to your Junk Mail folder, select the message and click This is not Junk Mail.

1. Click the Addresses tab.
2. Click New.
3. Type: efta@crbtrader.com
4. Make sure Accept Mail From This Address is selected under Receiving Options.
5. Uncheck Display in People Picker under Other options.
6. Click Submit.
7. Click OK.

MailShield

1. Click Friends from the toolbar.
2. Click Add.
3. Type: efta@crbtrader.com
4. Click OK.

1. Click Tools, then Blacklist & Friends.
2. Click Add... on the right, the Friends list side.
3. Make sure Plain email address is selected.
4. Type: efta@crbtrader.com
5. Click OK.
6. Click OK.

1. Click Friends from the sidebar.
2. Click Add.
3. Type: efta@crbtrader.com
4. Click OK.

1. Open your latest CRB e-mail.
2. Copy the address in the "From" line.
3. Click on Settings: E-mail | Junk e-mail - located at the bottom left of the screen, just above Calendar.
4. On the e-mail settings screen, click Junk E-Mail Guard.
5. Select Safe List.
6. In the space provided under Add people to the safe list, enter the address you copied from the "From" line.
   

Alternatively, you can just send an e-mail to: efta@crbtrader.com, and that will add us to your People I Know list automatically.

OddPost

1. Check your Probably Spam folder.
2. If you see that the CRB email was incorrectly filtered out, select it, and click the Move to Inbox and Mark as Not Spam button.

** Outlook 2003 **

1. From the menu, select Actions | Junk E-mail | Junk Email.
2. Go to the Safe Senders tab.
3. Click Add.
4. Type efta@crbtrader.com and click OK.
5. Click OK.

** Outlook 2000 **

1. From the menu, select Tools | Address Book.
2. Click New | New Contact.
3. In the Display field, type CRB Newsletters".
4. Under Email Addresses, type efta@crbtrader.com and click Add.
5. Click OK.

SpamAssassin

1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:
   
   whitelist_from efta@crbtrader.com
   
   Save the user_prefs file or move the updated copy to your .spamassassin subdirectory. If you have no user_prefs file in this subdirectory, create one: http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html http://www.cleanmymailbox.com/sa

1. Click the Configure button.
2. Go to the Known Senders tab.
3. Click Add under Known Good Senders and Recipients.
4. Type: efta@crbtrader.com
5. Click OK.
6. Click OK.

1. Open your browser and go to: http://webmail.spamcop.net
2. Log into your SpamCop account.
3. Click on the Options icon in the toolbar.
4. Under Mail Management (in the middle), click SpamCop Tools.
5. Select Manage your personal whitelist.
6. Near the bottom, where it reads Click here to add to your whitelist, click on Click here.
7. Enter efta@crbtrader.com in the first empty slot.
8. Click Submit.

1. Click Filters from the sidebar.
2. Click the Approved Senders tab.
3. Click Add Filter.
4. Type: efta@crbtrader.com under Address.
5. Choose Full Email Address under Address Type.
6. Select Email Domain.
7. Click OK.

1. Select Spam Inspector, then Manage Friends List from either the Spam Inspector toolbar or from the Outlook menu.
2. Make sure Email is selected under Add a New Friend.
3. Type: efta@crbtrader.com
4. Click the >> button.
5. Click Close.

1. Follow the Trusted link under > Authentication Lists.
2. Enter the email address: efta@crbtrader.com
3. Click Add.

1. Click on the SpamPal system tray icon with the right mouse button.
2. Click Add to Whitelist from the menu.
3. Type: efta@crbtrader.com
4. Click Add.

1. Select File, then Configure.
2. Go to the Friends category.
3. Make sure Active is checked.
4. Type: efta@crbtrader.com on a line by itself in the entry field.
5. Click OK.

• Click Options.
• Select the Block Senders tab - located near the top of the screen.
• On the Block Senders screen, you'll see both a Block Sender List and a Safe List. In the space where it says, Enter e-mail address or sub domain to always accept even if the domain is blocked, enter @crbtrader.com.

1. Open your Yahoo mailbox
2. Click on Mail Options
3. Click on Filters
4. Click on Add Filter
5. In the top row, labeled From Header: make sure "Contains" is selected in the pull-down menu.
6. Click in the text box next to that pull-down menu, then enter @crbtrader.com
7. At the bottom, where it says Move the message to: select Inbox from the pull-down menu.
8. Click the Add Filter button again.

If the CRB newsletter has been filtered to your "bulk" folder, simply open the message and click on the This is not Spam link next to the "From" field.

If the CRB newsletter is being filtered, try adding efta@crbtrader.com to your Address Book or Contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail your ISP's technical support and ask how you can be sure to receive all e-mail from the @crbtrader.com domain.

Domains: We mail from these domain names: crbtrader.com and barchart.com.